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FREQUENTLY ASKED QUESTIONS

ABOUT SeasonsKosher.com

What is SeasonsKosher.com?

SeasonsKosher.com is online grocery shopping and delivery service operating in the New York area. All orders are fulfilled by Seasons supermarket located in your area. Seasons Queens is part of Seasons Family of stores.

How does the online ordering work?

You place your order

  • Add products to the shopping cart
  • Pick the delivery date
  • Checkout

We work on it

  • Our personal shoppers put together your order
  • You get an email or call with questions about product options and availability (optional)
  • We scan all the items from your physical shopping cart
  • We charge the exact order amount to your credit card
  • We deliver your order

Where do you deliver?

Kew Gardens Hills, Forest Hills, Rego Park, Richmond Hill, Briarwood, Kew Gardens, Fresh Meadows, Jamaica Estates, Hollis Hills, Bayside, Little Neck, New Hyde Park, Great Neck, Roslyn, West Hempstead.
We will be adding more areas in the near future. Please use our zip code lookup to see if we deliver to your area.

You can always place an order for an In-Store Pickup from our store location:

Seasons Queens
68-18 Main Street
Flushing, NY 11367

What are your hours?

You can place your order 24 hours a day. The deliveries happen throughout the day during business hours.

Inventory and Prices

What is the Shechita of your meat?

We sell only Glatt Kosher beef and lamb.

What’s the minimum order amount?

The minimum order amount is $75.
You need to buy at least $50 of non-specials in order to get the special prices. You will see special prices in your cart only after adding $50 of non-special items.

What is the delivery fee?

The regular service fee for Kew Gardens Hills, Forest Hills, Rego Park, Richmond Hill, Briarwood, Kew Gardens, Fresh Meadows, Jamaica Estates, Hollis Hills is $6.95. We are now running a DISCOUNTED $3.95 delivery for a limited time.

The regular service fee for Bayside, Little Neck, New Hyde Park, Great Neck, Roslyn, West Hempstead is $9.95. We are now running a DISCOUNTED $5.95 delivery for a limited time.

About My Order

When is my credit card being charged?

It's charged in the store, once we process your order and calculate your final total

What happens if the item on my order is out of stock?

If requested, we may substitute with other products. You will receive the phone call from store (optional)

How do I make a change to my order?

You can request changes to your order if it was not processed yet. Contact the store manager here

How do I report a problem with my order?

Please contact the store manager here in case you have any problems.

How do I review my receipt?

You will get the regular store receipt with your delivered order.

How do I return items?

Either drop it off at one of our stores or we can have someone pick it up

Have more questions?

Please contact us! We’re more than happy to help.

Go!